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Company Directory

Company Directory

Introducing Blackwell most important asset: our people

Our customers are among the most loyal in the industry. Why? Because of the relationships they have with our employees.

Since 1879, our family business has grown by hiring the kind of people that you’d be proud to have in your family. Get to know our staff. Find your Regional Sales Manager or Customer Service Representatives with the links below. View their profiles. Drop them a line. They’re always ready to help.

Acquisitions: Julien Ryle
Product Buyer - BBS UK Firm Orders
+44 (0)1865 333347; Mary Ann Iannelli
Manager, Acquisitions East
856-228-8900 x2362; Tracy Thornton
Director of Acquisitions
503-684-1140 x1477

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Bids and Contracts: Ashleigh Taylor
Bids and Contracts Coordinator
+44 (0) 1865 333235; Rachelle Moore
Bids and Contracts Manager
503-684-1140 x1444

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Customer Service (Oxford): Amanda Hines
UK Account Co-Ordinator
+44 (0)1865 333132; Carla Roncalli
Customer Services Manager - Italy, Switzerland (Italian speaking)
+44 (0)1865 333131; Francois Blouin
International Account Co-Ordinator for France, Switzerland (French speaking) and Belgium, the Netherlands, Luxembourg and Morocco
+44 (0)1865 333131; Maria Fernandez-Miguelez
Account Co-Ordinator - Spain, Portugal, Sweden, Finland and Andorra
+44 (0)1865 333480; Mark Lewandowski
Account Co-Ordinator - Eastern Europe, South Africa, UK (Selected Accounts)
+44 (0)1865 333247; Maurice Earp
Account Co-Ordinator - Bahrain, United Arab Emirates, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey (Selected Accounts), Denmark, Iceland, Norway
+44 (0)1865 333248; Pauline Read
Account Co-Ordinator - Botswana, Turkey (Selected Accounts), Sri Lanka, Maldives
+44 (0)1865 333416; Susanne Marburg
Account Co-Ordinator - Germany, Austria, Switzerland (German speaking), Greece, Cyprus, Malta
+44 (0) 1865 333089; Suzanne Carr
Customer Services Assistant - UK
+44 (0)1865 333282

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Customer Support (North America): Carol Hausauer
Account Manager - Customer Support
800-547-6426 x1265; Cindy Christman
Account Manager - Customer Support
800-547-6426 x1339; Julie Babcock
Account Manager - Customer Support
800-547-6426 x1277; Kimberly Wallace
Account Manager - Customer Support
800-547-6426 x 1423; Kristen Sanders
Account Manager - Customer Support
800-547-6426 x1317; Leah Cushman
Account Manager - Customer Support
800-547-6426 X 1376; Linda Mackenzie
Account Manager - Customer Support
800-547-6426 x1261; Melissa Ludeman
Account Manager - Customer Support
800-547-6426 X 1440; Nancy Rodell
Account Manager - Customer Support
800-547-6426 x1484; Noelle Hurley
Account Manager - Customer Support
800-547-6426 x1412; Rebecca Houck
Account Manager - Customer Support
503-684-1140; Ruth Rich
Account Manager - Customer Support
800-547-6426 x1241; Ryan O’Connor
Account Manager - Customer Support
800-547-6426 x1472; Sadie Williams
Customer Support Manager
503-684-1140 x1426; Sandro Felcher
Account Manager - Customer Support
800-547-6426 X 1212; Scott Munden
Account Manager - Customer Support
800-547-6426 x1301; Shanna Mabry
Account Manager - Customer Support
800-547-6426 x1206; Susan Bigelow
Account Manager - Customer Support
800-547-6426 x1461

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Electronic Content: Christina Taylor
Business Development Manager, Electronic Resources Specialist
503-684-1140 x1207; Erik Christopher
Digital Services Sales Manager
+1.320.980.5888

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Executive: Andrew Hutchings
Blackwell Group Chief Executive Officer
+44 (0)1865 333000; Chris von Hinckeldey
Managing Director, James Bennett
+61 (2) 9986 7036; David Swords
Vice President of Sales and Marketing
800-860-0518; Karen Lawson
CTO/Vice President - Engineering and Technology
800-547-6426; Peter Hinck
VP of Data Services
503-684-1140 x1237; Terry Parsons
Director Library Services, UK
+44 (0)1865 333293; Theresa Evans-Ybarra
Chief Financial Officer
503-684-1140 x 1238

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Finance: Frank Smith
Financial Analyst
503-684-1140 x1367; Helen Adams
Customer Account Analyst
503-684-1140 x1311; Joyce Meyer
Financial Accountant
503-684-1140 x1386; Julie Wichman
Financial Specialist
503-684-1140 x1222; Kathy Barnett
Customer Account Analyst
503-684-1140 x1252; Linda Reynolds
Controller
503-684-1140 x1370; Nancy Allen
Publisher Accounts
503-684-1140 x1295; Rachel Stark
Assistant Controller
503-684-1140 x1344; Thao Bui
Publisher Accounts
503-684-1140 x1318; Wynola Olson
Customer Account Analyst
503-684-1140 x1257

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Human Resources: Caron Strutz
Human Resources Manager
503-684-1140 x1351

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Marketing: James Berry
Business Intelligence Manager
800-547-6426 x1289; Tanya Matthias
Marketing Director
303-377-1786

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New Titles: Stacey Kemi
New Titles Supervisor
503-684-1140 x1360

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Out-of-Print/Audio-Visual/Alternate Source: Bob Langhorst
Manager, Acquisitions West
503-684-1140 x1276

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Product Management: Anthony Mavricos
Product Manager of Collection Development
503-684-1140 x1224; Christine Mitchell
Manager, Bibliographic & Technical Services
800-547-6426 x1204; Marguerite McNair
Senior Product Analyst
800-547-6426 x1272

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Publisher Relations: Anne Davies
Publisher Relations Manager - UK
+44 (0)1865 333219; Katherine White
Publisher Relations Manager
503-684-1140 x1439; Matthew Nauman
Director of Publisher Relations
503-684-1140 x1298

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Sales (Asia): Byoung-chul Min
Sales Agent - Korea
+82 2 567 0644; Frances Lau
Library Service Far East Director
503-638-0133; Glenda Rowsell
Senior Director, Asia
+61 (2)9573 1682; Henry Yu
Sales Agent - Taiwan
516-328-9242; Yutaka Nick Ichikawa
Sales Agent - Japan
+81 429 574150

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Sales (Australia, New Zealand): Caroline Beatty
Regional Sales Manager
+61 (2)9986 7000; Ruza Obradovic
Regional Sales Manager
+61 (2) 9986 7000

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Sales (Customer Experience): Kelly Johnson
Library Partnership Manager
503-684-1140 x1442

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Sales (Latin America): Felipe Boldes
Sales Agent - South America
+54-11-4961-7777; Martha Orellana and Jose Fco. Rodriguez
Sales Agents; Puerto Rico, Venezuela, Colombia
+1 305-969-6795; Victor Hugo Almiron
Sales Agent - Brazil
+55 12 3941 2103

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Sales (U.K., Europe, Middle East, Africa): Alison Franklin
Marketing Communications and Contracts Manager
+44 (0)1865 333140; David Prescott
Head of UK Sales
+44 (0)1865 333106; Eva Gibbs
Regional Sales Manager - Germany, Austria - Germany, Austria, Switzerland - German speaking
+44 (0)1865 333088; Gloria Zeitak
Sales Agent - Israel
+972 8 941 6044; Keith Stanley
Regional Sales Manager - Africa, (excluding North Africa), Central & Eastern Europe, Scandinavia (excluding Finland) and Israel
+44 (0)1886 830182; Mark Weller
Territory Sales Manager UK (Midlands, Oxford, Cambridge, Ireland)
+44 (0)1865 883571; Miriam de la Rochefordiere
Area Sales Manager - Belgium, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Switzerland
+33 (0)450 40 94 91; Richard Gisborne
Territory Sales Manager UK (S. England, London)
+44 (0)1423 873998; Robert Robertson
Territory Sales Manager UK (Scotland, N. England)
+44 (0)1349 877857; Wendy Knox
Regional Sales Manager - Italy, Greece, Malta
+39 393 455 7973

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Sales (U.S., Canada): Crystal Stamps-Etheredge
Regional Sales Manager - Arkansas, Louisiana, Mississippi, Missouri, Oklahoma, Tennessee
601-605-0067; Forrest Link
Northeastern Regional Sales Manager - Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont
856-829-9349; Hannah Bucholz
Regional Sales Manager - District of Columbia, Kentucky, Maryland, North Carolina, Virginia
866-515-9593; John Laraway
Regional Sales Manager - Alabama, Florida, Georgia, South Carolina
800-487-2751; Kim Anderson
Chief Bibliographer, Manager - Arizona, Colorado, New Mexico, Texas, Utah and University of Oklahoma
866-868-5020; Lorne Kenyon
Regional Sales Manager - California, Hawaii, Western Canada
877-499-2787; Meg Baker
Mid-Atlantic Regional Sales Manager - Delaware, New Jersey, Pennsylvania, West Virginia
609-737-0012; Mike Arnold
Regional Sales Manager - Illinois, Indiana, Iowa, Kansas, Michigan, Ohio, Wisconsin
800-829-0379; Paul Schneider
Regional Sales Manager, Northern Tier - Oregon, Washington, Idaho, Montana, Nevada, Wyoming, North Dakota, South Dakota, Minnesota, Nebraska, and Alaska
+1 503-329-6621; Robin Champieux
Director of Sales and Customer Experience, Manager - Montana
503-684-1140 x 1479; Sylvain Robichaud
Regional Sales Manager - Eastern Canada

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Vendor System Interfaces: Dan Miller
Electronic Services Consultant
800-547-6426 x1246

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